As a trained internal medicine physician and healthcare innovation consultant, Dr. Fan Zhang has 12+ years of extensive healthcare management/consulting experience for global healthcare systems, including process design, care transformation, patient experience, and payer-provider collaboration.

She has worked with a variety of healthcare providers and payers including academic medical center, community hospitals, urgent clinics, major payers, and physician groups throughout the United States and China.

She creates value for global healthcare organization by using innovative hybrid of methodologies including design thinking, Lean/Six-sigma, human center design, and data analytics.

Her unique background in medicine, hospital management, and managed care contributes to the success of her passion in enhancing the innovative healthcare transformation and patient experience for global healthcare organizations.